Privacy Policy

Last updated: 12 July 2026

Steve's Auto Spares Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website at www.stevesautospares.co.uk.

1. Who We Are

Steve's Auto Spares Ltd
Unit 4, Industrial Estate, England, AB1 2CD
Email: info@stevesautospares.co.uk
Phone: +44 161 7922 950

2. What Data We Collect

When you place an order or contact us, we may collect:

• Name, email address, phone number
• Delivery address
• Order details and purchase history
• Vehicle registration (if provided for parts matching)
• IP address and browser information (for security and analytics)

3. How We Use Your Data

We use your data to:

• Process and fulfil your orders
• Send order confirmations and delivery updates
• Respond to your enquiries
• Improve our website and services
• Comply with legal obligations

We will only contact you for marketing purposes if you have given your explicit consent.

4. How We Store Your Data

Your personal data is stored securely on servers located within the United Kingdom and European Economic Area. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction.

Order data is retained for 7 years to comply with HMRC requirements. Contact form data is retained for 2 years.

5. Cookies

Our website uses the following cookies:

• Session cookies — Required for the website to function correctly (e.g. rate limiting on forms). These are deleted when you close your browser.
• localStorage (steves_cart) — Stores your shopping basket locally in your browser. This data never leaves your device.

We do not use advertising or tracking cookies. We do not use Google Analytics or any third-party analytics services.

6. Sharing Your Data

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

• Delivery couriers (name and address only, for fulfilling your order)
• Our email provider (to send transactional emails)
• Legal authorities if required by law

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@stevesautospares.co.uk.

8. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on this page.